Customer support

Customer Support Specialist

Help PMS users and Trakito customers by phone, chat and email.

  • Remote
  • Dhaka
  • Thessaloniki
  • Full-time

What you’ll do

  • Answer questions and solve problems patiently
  • Guide users through setup and installation
  • Report recurring issues to the product team
  • Keep help articles up to date

What you need

  • Fluent Bangla or Greek, plus English
  • Friendly, clear communication
  • Comfort with phones, computers and apps
  • Patience

Nice to have

  • Experience in retail or shop management
  • Experience with helpdesk tools

Apply for this role

It takes about three minutes, and you’ll see a confirmation as soon as it arrives.

How would you like to work?